Policies & Procedures

 

POLICY INDEX

Policy Name

 Policy No.
Access to PHI Maintained in Synthesis
(Effective 09/2022)

Access to Provider & Vendor Directories
(Effective 09/2022)Academic Support Services
(Effective 09/2022)		 046

 

083

 

050
Achenbach Assessment Administration
(Effective 09/2022)
 026
Advance Directives
(Effective 09/2022)		 075
After School Programs
(Effective 09/2022)

Billing Policy
(Effective 09/2022)

 051
081
Care Coordinator After Hours
(Effective 09/2022)Care Coordination Supervisor Responsibilities
(Effective 09/2022)
 085

 

001
Care Coordinator Changes
(Effective 09/2022)
 006
Care Coordinator & Lead Care Coordinator Qualifications & Responsibilities
(Effective 09/2022)
 003
Caregiver Background Check Policy
(Revised 04/2023)		 DHHS-001
Certified Peer Specialist & Parent Peer Specialist
(Effective 09/2022)		 072
Change of Placement Temporary and Legal
(Effective 09/2022)		 005
Client Chart Format & Record Retention
(Effective 09/2022)
 007
Client Contact
(Effective 03/2023)
 032
Client Rights
(Effective 09/2022)
 042
CCS Transition for Youth & Adults
(Revised 03/2020)		 N/A
Grievance & Appeals Process
(Effective 04/2023)
Contractor/Provider Obligations
(Revised 12/2022)		 008


DHHS 005
Confidentiality / Exchange of Information
(Effective 09/2022)
 009
System & Provider Conflict Resolution
(Effective 09/2022)
 010
Consent / Acknowledgement and Authorization Forms
(Effective 09/2022)
 011
Court Appearances
(Effective 09/2022)
 012
Credentialing: Provider Network Credentialing Program
(Revised 07/2019)		 BHD
Credentialing: Provider Network Practitioner Credentialing
(Revised 12/2019)		 BHD
Crisis Stabilization / Supervision Services
(Effective 09/2022)
 036
Critical & Serious Incident Reporting
(Effective 09/2022)
Critical Incident Policy (DHHS)
(Revised 08/2022)		 014

 

DHHS 010
Cultural Humility
(Effective 09/2022)
 033
Day Treatment Prior Authorization
(Effective 09/2022)
 045
Discretionary Funds
(Effective 09/2022)
 015
Disenrollments
(Effective 09/2022)
 016
Dress Code
(Effective 09/2022)
 040
Electronic Signatures for Record Entries in Synthesis
(Effective 09/2022)
 056
Emergency Management Plan
(Effective 12/2021)
 DHHS-002
Employment Preparation & Placement Services
(Effective 09/2022)
 055
Enrollment Criteria (HMO)
(Effective 09/2022)
 017
Ethics & Boundaries
(Effective 09/2022)
 053
Family Support Services
(Effective 09/2022)
 018
Fraudulent Activity (Fraud & Abuse)
(Effective 09/2022)
 066
Guardianship - Signatures Required
(Effective 09/2022)
 020
Guardianship - Temporary
(Effective 09/2022)
 021
High Risk Youth Review -Community Safety and Resource Development
(Effective 09/2022)
 023
Housing Assistance
(Effective 09/2022)
 070
Identification Badges
(Effective 09/2022)
 024
Impaneling Policy
(Revised 03/2020)

In-Home Therapy
(Retired)
 BHD

 

025
Interpretive Services
(Effective 09/2022)
 071
Mandatory Reporting
(Effective 09/2022)
 034
Mentoring
(Effective 09/2022)
 039
Minimum Necessary Access to Client Protected Health Information
(Effective 09/2022)
 044
Children’s Mobile Crisis - Consent for Treatment
(Effective 09/2022)
 027
Notice of Action to Enrollees (Adverse Benefit Determination)
(Effective 09/2022)		 058
Out-of-Home Care Referrals and Authorizations
(Effective 09/2022)
 004
Out-of-Network Services
(Effective 09/2022)
 041
Individual/Family Support and Skill Development (5522b, H2017S)
(Effective 09/2022)
 048
Plan of Care (POC) Documentation
(Effective 09/2022)
 028
Provider Network Adequacy
(Effective 09/2022)
 082
Provider Notes
(Effective 09/2022)		 078
Prevention of Duplication of Services
(Effective 09/2022)		 084
Privacy Practices
(Effective 09/2022)		 047
Progress Notes
(Effective 09/2022)		 037
Provider Add/Drop Policy
(Effective 09/2022)
 035
Provider Agency Responsibilities & Guidelines
(Effective 09/2022)
 054
Transition to Adulthood
(Effective 09/2022)
 086
Trauma Response Team
(Effective 09/2022)
 079
Unearned Monies Recoupment Policy
(Effective 09/2022)		 080
Vendor Paper Claims Processing and Appeal System
(Effective 09/2022)
 065
Provider Referral Form
(Effective 09/2022)
 038
Authorization for Inpatient Psychiatric Hospitalization
(Effective 09/2022)
 022
Recreation Programs
(Effective 09/2022)
 052
Reporting of Provider Network Providers: Sanctions & Disciplinary Actions to Regulatory Agencies
(Effective 09/2022)
 064
Second Opinion
(Effective 09/2022)Service Authorization Request
(Effective 09/2022)
 077

 

030
Shelter Care & Stabilization Centers
(Effective 09/2022)
 043
Team & Plan of Care Meeting Facilitation
(Effective 09/2022)		 076
Transportation Services
(Effective 09/2022)
 029
Use of Restraints or Seclusion
(Effective 09/2022)
 067
Utilization Review Management
(Effective 09/2022)		 073
Whistleblower Policy
(Effective 12/2021)		 DHHS-003
Provider Network Terminology List

 

 

Family Intervention Support & Services (FISS) Policies

FISS #01: Receipt of Referral to the FISS Case Manager
FISS #02: Required Contact for FISS Case Managers
FISS #03: FISS Assessment Outcome and Recommendations
FISS #04: FISS Reassessments
FISS #05: Determining JIPS versus CHIPS Referrals
FISS #06: Retired Policy - Reporting Suspected Abuse/Neglect
FISS #07: Case Record Documentation
FISS #08: Retired Policy - Services Re-assessment and Service Plan Modification
FISS #09: Retired Policy - Service Hours/Discretionary Funds
FISS #10: Retired Policy - Ongoing Case Management: Activities- Required Contact with Families and Service Providers
FISS #11: Case Closure

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2022-2023 Contract In-Service (Facilitated on 12/13/2021 & 12/16/2021)

DHHS 2022 Contract Presentation

Attachment B - DRAFT

2022 POS-DRAFT